Financial Institutions Independent Sales Organizations Merchants Associations POS Providers Processors

Enhancing The Payment Services Offering

Are you finding the payment industry hard to navigate and time consuming for your teams to implement key solutions with the right partners? Let us help. The founders of Relevant Consulting have over 40 years combined experience in the payment space handling every facet of the industry from business strategies, contract negotiations, mergers and acquisitions, profitability analysis, to developing proven sales and marketing strategies. Relevant Consulting offers solutions with purpose, identifying product and reporting enhancements that improve revenue and reduce cost structures.



Joe Cohane and Stephanie Sharp two highly successful individuals with vast experience in the payment industry, can help your company or bank evaluate and create successful merchant programs. Our team can set up competitive pricing programs and develop conversion strategies as well as guide you through EMV Implementation.


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Our Services

Depending upon where you are on your journey into electronic payments our services can help you create a program, evaluate contracts already in place, or fix troublesome issues. Our extensive experience will help you increase profitability and get the most out of your electronic payment partnerships.

Go to Market Strategies

Relevant can assist you in designing a complete and unique service offering geared toward specific market opportunities. We combine the strengths of your organization with the emerging industry trends enabling you to launch your solutions within your desired timeframes.

Process Improvement Opportunities

The team at Relevant has been instrumental in launching new innovation in the payment space for decades by establishing customer support centers around the globe. Let us help you evaluate business process tools and systems that improve efficiency and the customer experience.

Growth Strategies

How big and how fast do you want your payments related revenue contribution to be? Relevant can assist you in identifying growth strategies that make sense for your competitive position and objectives.

Portfolio Analysis

Relevant team members have managed merchant portfolios from 5,000 to 1,000,000 merchants. Let us help you find the hidden revenue and cost reductions within your payments business.

Creative Differentiators

Relevant has evaluated a number of innovative solutions that are at the beginning stages of global acceptance. Be the first within your competitive environment to offer payment solutions that are difficult to emulate and give you a competitive advantage.

Risk Management

Relevant has designed credit policies and fraud monitoring systems for major payment processing entities in the US and Europe. We can assist you in identifying your risk vulnerabilities as well as implementing solutions that minimize your reputational and monetary exposures.

Our Great Team

Over 40 years of experience in the electronic payments arena, capitalize on our expertise today!

Joe Cohane Partner

Joe Cohane is a C-level executive with exemplary record of driving sales revenues and profit growth, establishing new distribution channels, improving efficiency and building long term strategic partnerships. Joe has extensive leadership experience in P/L management, strategy, risk management, global market expansion, business development, international operations, sales, product management and M&A.

Executive Leadership in Three Successful Electronic Payment Start-Ups
Establishment of a Pan-European Payment Processing Platform
Management of Large System Conversions
Stephanie Sharp Partner

Stephanie Sharp is a highly accomplished Chief Financial Officer and Senior Executive with expertise positively impacting operational performance and profitability through the skilled leadership of corporate finance, business, human resources, MIS, facilities, compliance, and legal operations. She has proven ability to reduce spending, increase profitability and cash flow, and improve operational performance.

Creating Successful Electronic Payment Entities
Managing Growth Through Merger & Acquisitions
Navigating Risk & Compliance.
Les Freeman Partner

Les is a results oriented leader with more than 18 years of demonstrated success in merchant acquiring risk management including credit policy development, detailed underwriting assessment, application enrollment, merchant transaction monitoring, disputes processing, fraud prevention and recovery. His extensive payments risk management background includes senior executive credit and risk responsibility in the U.S. and Europe, ranging from a startup environment to a large volume top tier acquirer.

Design, content & implementation of underwriting scorecards
Design, content & implementation transaction risk monitoring systems
Merchant performance and risk indicators
Lori Laughlin Partner

Lori is a highly respected payments industry leader with over 30 years of financial services and global acquiring expertise primarily focusing on product development, compliance and payment transaction processing. Lori has a proven track record for successfully delivering and enhancing commerce solutions that meet customer expectations, regulatory requirements and revenue objectives. Her extensive payments background provides for the ability to strategically and effectively assess market trends, business justification and technical direction to successfully drive initiatives from concept to completion.

Product life cycle for point-of-sale solutions, value added services & alternative payment options
Payment industry advisory boards & executive councils
Vendor evaluation, contract negotiations, integration & service management

What Our Clients Are Saying

International Payment Gateway Partner - Relevant introduces quality opportunities and stays committed to the process until
the integration is completed. Their project management methodology places
the focus on the most important implementation elements reducing time to
market and overall project expense.
Point of Sale Software Vendors - Relevant has connected us with multiple organizations in need of
integrated point of sale processing. They negotiated pricing programs that
worked for all components of the processing life cycle which enabled
us to quickly finish agreements and place the focus on the implementation schedule.
POS Equipment Vendor - We have worked with the principals at Relevant for many years and you
can always count on their value systems to find solutions that work for all parties.
Community Bank - The team at Relevant really listened and helped us select the right processing partner.
There is so much happening in the payment industry today , they educated us and
helped us ask the right questions. They were experts in the portfolio conversion process
saving us time and money while minimizing the transition impact to our clients. We now have
a merchant services program that will allow us compete and grow our commercial banking customer base!
Multi-Location Merchant - We could not have implemented our new EMV solutions without the experts at Relevant.
The information provided by our old processor regarding the EMV compliance timeframes
was confusing and incomplete. Relevant helped us select a new processor, reduce our
processing costs and manage the implementation process seamlessly. They even
helped us increase revenue by recommending in store ATM processing!

Relevant will guide you through the electronic Payment ecosystem ensuring that
your organization selects the most cost effective, technologically advanced, and
available in the industry today.